Shipping policy

Shipping Policy — silkedianahair

Last updated: September 9, 2026

At silkedianahair, we ship our hair and beauty products to customers internationally.

1.⁠ ⁠Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

2.⁠ ⁠Shipping Times

Estimated delivery times depend on the destination and shipping method selected at checkout.

•⁠  ⁠United States: 5–10 business days
•⁠  ⁠Canada: 7–14 business days
•⁠  ⁠United Kingdom: 7–14 business days
•⁠  ⁠Europe: 7–15 business days
•⁠  ⁠Other international destinations: 10–20 business days

Delivery times are estimates and are not guaranteed.

3.⁠ ⁠Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

4.⁠ ⁠Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the customer’s responsibility unless otherwise stated at checkout.

5.⁠ ⁠Delayed or Lost Packages

Shipping times may be affected by customs, weather, carrier delays, incorrect addresses, or other circumstances beyond our control.

If your package is delayed or appears to be lost, please contact us at contact@silkedianahair.shop so we can assist you.

6.⁠ ⁠Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error.

7.⁠ ⁠Contact Us

silkedianahair
Email: contact@silkedianahair.shop
Phone: +1 251-332-0852
Website: silkedianahair.shop